Choose the analytic lens
Switch between overall, product, state, and company views to change the complaint population behind every chart.
CFPB Complaint Monitoring
Explore how complaint themes evolve across time, product, company, and state, then inspect the narratives behind the strongest surge events.
How To Read This View
Switch between overall, product, state, and company views to change the complaint population behind every chart.
Use the line chart and ranking panel to see how the selected topic compares with the other dominant complaint themes.
Open a burst, compare it to its historical baseline, and read the matched complaint narratives that explain the spike.
The highlighted line marks the active focus topic. Compare it against the other leading themes in the same population.
Use the ranking to shift from the overview into the most prevalent or most specialized themes in the current lens.
Each circle marks a detected surge interval. Size tracks complaint count and height tracks burst strength.
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